OK Thanks again. ________________________________
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Monday, September 08, 2008 12:38 PM To: [email protected] Subject: Re: Mid Tier Will Not Display new Fields ** It will not be required for every record; only when the user alters a table's preferences (triggering the definition of preferences for that table in the user preferences form) will this be an issue. In my opinion, whether this is a bug or not is debatable, in which cases BMC typically opts that it is not a defect and requires an enhancement. As for turning that feature off, you can remove the table labels for giving the user the option to define preferences for a table field by removing the table label for 'Preferences'. Axton Grams On Mon, Sep 8, 2008 at 12:15 PM, Sokol, Brian <[EMAIL PROTECTED]> wrote: ** Thanks Axton, Yea I had to add the columns in through the table preferences. It would not stick till after I deleted the Table Field Column Order info in the Ar System user preference for my ID. Is this a bug? Why would new columns that I add to a table field be hidden? Is there a way to turn that "feature" off? If I have to go through every record in the Ar System user preference form it will be a real pain. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Friday, September 05, 2008 4:14 PM To: [email protected] Subject: Re: Mid Tier Will Not Display new Fields ** I remember a time when the table preferences would not add new columns to the table fields (that feature that lets you hide/show columns) by default. If you check the ar system user preference record and clear out the field that stores table field preferences, this may do it. Axton On Fri, Sep 5, 2008 at 3:58 PM, Carey Matthew Black <[EMAIL PROTECTED]> wrote: Brian, I remember an _old BUG_ (v5... maybe early v6) that did strange things to columns if you had a hidden column in the middle of visible columns. As a result, I have adopted the general rule to push hidden columns to the far right of the table field list of columns. Obviously if you do hide/show things with the columns then this may not be something that you can do, but you might give it a shot. (Maybe just juggling the order of the columns will "force an update" and the new column might become visible.) ( Or maybe you have workflow that is hiding the column? Maybe the column picked up a field ID that some existing workflow is hiding the field and your not aware of the workflow? You might want to check active Link logs for this long shot idea too.) HTH -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Fri, Sep 5, 2008 at 3:45 PM, Sokol, Brian <[EMAIL PROTECTED]> wrote: > ** > Not using auto fit and they are not hidden. There were 7 columns with one of > them hidden. I added two more columns and placed them after the 3rd column. > I still see the original 6 columns. I do see all the columns in the User > tool. > ________________________________ <snip> > On Fri, Sep 5, 2008 at 10:55 AM, Sokol, Brian <[EMAIL PROTECTED]> wrote: > ** > > I have a table field on the HelpDesk form that points to another form. It > has been there for quite some time. Yesterday I added some new fields to the > supporting form and added those fields as new columns in the table field. > They show up ok in the user tool but are not displayed in the Mid Tier. I > have flushed the cache twice and they still do not display. Anyone see this > before? I am on ARS 7.1. > > Brian Sokol > Manager, Desktop Services > Scholastic Inc. > 557 Broadway > NY, NY 10012 > (212) 343-6494 > http://www.Scholastic.com ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
