James,
The method remedy uses to detect the Suse or Redhat is to check for the
release notes file.
Try to use the command
rpm -f [FileName]
to find which package provides the release file and then install that
package.
You can also hack the ar_install script and make it install that's what I
always do, in the end it works fine.
For the LD_LIBRARY_PATH this is needed only after the install is done not
before.
Regards,
On 12/9/08 4:00 AM, "James Pifer" <[EMAIL PROTECTED]> wrote:
> On Thu, 2008-09-11 at 17:43 -0700, Joe DeSouza wrote:
>> **
>>
>> James,
>>
>> On re-reading your post that may not be your problem - I hit the send
>> button too early.. Your earlier errors indicate some sort of a missing
>> library? You are probably working on an incompatible solaris version?
>> Did you check the compatibility matrix for ARS 7.1?
>>
>> Try the tweak I have suggested only if the compatibility matrix checks
>> out..
>>
>> Joe
>>
>
> SLES is actually Novell's SuSe Linux Enterprise Server, not Solaris. It
> is on the compatibility matrix, and there's a section for finding it in
> the ar_install script. Now maybe that script is broken, not sure. I
> manually ran a couple of the commands from the script and they appeared
> to run fine.
>
> On page 32 of "BMC Remedy Action Request 7.1.00 Installing" it says:
> On Linux/Solaris:
> LD_LIBRARY_PATH=$LD_LIBRARY_PATH:/<ARServer_install_directory>/bin
> export LD_LIBRARY_PATH
>
> Problem is I don't find a bin directory under my
> arserver_install_directory, so I don't know what they are referring to.
>
> Just the same, I will look at the installation script and see if there's
> something similar going on in the SLES section that you mention for
> Solaris.
>
> Thanks,
> James
>
>
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