Dear James: The bug simple. It does a character comparison rather than a number comparison. Compare the strings "5.3" versus "5.10". The fives match. The dots match. Three is bigger than one. Thus you are trying to install a lower version on a higher server. I just replaced the comparison with 1=1 to get it to do what I wanted to happen -- Do it anyway! Under Solaris there is a similar bug in the disk space logic that I also 'fix'. (After manually checking, of course.) Have a great weekend, Thorin
________________________________ From: Joe DeSouza [mailto:[EMAIL PROTECTED] Sent: Thursday, September 11, 2008 7:33 PM Subject: Re: Can't install ARS 7.1 on SLES 10 ** James, Thats because of a bug in the arsystem install script.. open that script and there is a line that declares the minimum solaris version.. change that from 5.10 to one version lower than what you are at, and rerun the install.. For some reason the installation script interpretes 5.10 as 5.1 which is why it quits the install with that error. I had faced a similar error while installing ARS 6.3 on Solars a few years ago and thats exactly what I did to tweak the script and force it to work.. HOWEVER, make sure that the version of Solaris you are on is compatible to ARS 7.1 before performing that tweak.. Hope this helps ya.. Cheers Joe D'Souza Remedy Developer / Consultant, Shyle Networks, New Jersey. ----- Original Message ---- From: James Pifer <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Thursday, September 11, 2008 8:23:44 PM Subject: Can't install ARS 7.1 on SLES 10 I'm trying to install ARS 7.1 on SLES 10. I've tried both SLES 10 SP1 32bit and SLES 10 SP2 64 bit. On both systems I get about the same error: # ./ar_install ./ar_install: line 4595: release-notes-sles-10.2.0.12SUSE: command not found ./ar_install: line 6394: =0: command not found expr: syntax error expr: syntax error Operating System must be or later AR System installation terminated at . It apparently doesn't recognize the OS. I've tried the support site and googling and have yet to find a solution. Anyone no what the problem is? Thanks, James __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
