Brian, I'm asking the obvious - have you checked the permissions to the newly installed BO11 files if these could be read/executed by the user that runs Tomcat? Joe
----- Original Message ---- From: "Sokol, Brian" <[EMAIL PROTECTED]> To: [email protected] Sent: Wednesday, September 17, 2008 9:41:35 AM Subject: Business Objects ** OK after spending some time finally getting Crystal 10 to work with Remedy I was told that they are upgrading to Business Objects 11 Enterprise on a new server. Back to square 1. I installed the ARWebReportViewer but the config screen will not load. I just get the generic blank page can not be displayed message. Tomcat is already installed on the server and the service is running. It is under the BO directory. The midtier installer did not find it during the install so I had to point it to Tomcat. Anyone have anything I can check? This is Midtier 7.1 on Windows server 2003. Brian Sokol Manager, Desktop Services Scholastic Inc. 557 Broadway NY, NY 10012 (212) 343-6494 http://www.Scholastic.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

