Sorry to ask the obvious but is the assignment engine being used? If not, turning it off may fix the problem for now.
> Hi All > > > We are having problems with our production server where the assignment > engine is dying frequently, arfork is dying frequently, and thus causing > the arserver to restart. While this is going on, the users are unable to > connect. This is a urgent issue, so I would appreciate any help anyone can > provide. I am putting in a bit of excerpt from the arerror.log file. > The environment is > ARS 7.0.1 > Solaris 5.10 > ITSM 7 > Oracle 10.2.0.3 > > xxx denotes the server name. > > Shafqat > > > Wed Sep 24 10:36:14 2008 AssignEng : Cannot establish a network > connection to the AR System server (xxx : RPC: Miscellaneous tli error - > An event requires attentionNo message of desired type) ARERR - 90 > Wed Sep 24 10:36:14 2008 AssignEng : AR System Application server > terminated when a signal/exception was received by the server (ARAPPNOTE > 4500) > Wed Sep 24 10:36:14 2008 11 > Wed Sep 24 10:36:14 2008 AssignEng : AR System Application server > terminated -- fatal error encountered (ARAPPNOTE 4501) > Wed Sep 24 10:37:14 2008 Dispatch : Cannot establish a network connection > to the AR System server (xxx : RPC: Miscellaneous tli error - An event > requires attentionNo message of desired type) ARERR - 90 > Wed Sep 24 10:38:14 2008 Dispatch : Cannot establish a network connection > to the AR System server (xxx : RPC: Miscellaneous tli error - An event > requires attentionNo message of desired type) ARERR - 90 > Wed Sep 24 10:39:14 2008 Dispatch : Cannot establish a network connection > to the AR System server (xxx : RPC: Miscellaneous tli error - An event > requires attentionNo message of desired type) ARERR - 90 > Wed Sep 24 10:40:14 2008 Dispatch : Cannot establish a network connection > to the AR System server (xxx : RPC: Miscellaneous tli error - An event > requires attentionNo message of desired type) ARERR - 90 > Wed Sep 24 10:41:14 2008 Dispatch : Cannot establish a network connection > to the AR System server (xxx : RPC: Miscellaneous tli error - An event > requires attentionNo message of desired type) ARERR - 90 > Wed Sep 24 10:43:42 2008 390603 : > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
