Sorry patch 5. I am looking at the other logs, will let you know what I find thanks shafqat
--- On Thu, 9/25/08, Grooms, Frederick W <[EMAIL PROTECTED]> wrote: From: Grooms, Frederick W <[EMAIL PROTECTED]> Subject: Re: Server problems To: [email protected] Date: Thursday, September 25, 2008, 7:21 PM ** A signal 11 is a Segmentation fault error. Which patch level(s) are you on, and what do the other logs show is the last thing executed before the crash? Fred From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shafqat Ayaz Sent: Thursday, September 25, 2008 1:07 PM To: [email protected] Subject: Server problems ** Hi All We are having problems with our production server where the assignment engine is dying frequently, arfork is dying frequently, and thus causing the arserver to restart. While this is going on, the users are unable to connect. This is a urgent issue, so I would appreciate any help anyone can provide. I am putting in a bit of excerpt from the arerror.log file. The environment is ARS 7.0.1 Solaris 5.10 ITSM 7 Oracle 10.2.0.3 xxx denotes the server name. Shafqat Wed Sep 24 10:36:14 2008 AssignEng : Cannot establish a network connection to the AR System server (xxx : RPC: Miscellaneous tli error - An event requires attentionNo message of desired type) ARERR - 90 Wed Sep 24 10:36:14 2008 AssignEng : AR System Application server terminated when a signal/exception was received by the server (ARAPPNOTE 4500) Wed Sep 24 10:36:14 2008 11 Wed Sep 24 10:36:14 2008 AssignEng : AR System Application server terminated -- fatal error encountered (ARAPPNOTE 4501) Wed Sep 24 10:37:14 2008 Dispatch : Cannot establish a network connection to the AR System server (xxx : RPC: Miscellaneous tli error - An event requires attentionNo message of desired type) ARERR - 90 Wed Sep 24 10:38:14 2008 Dispatch : Cannot establish a network connection to the AR System server (xxx : RPC: Miscellaneous tli error - An event requires attentionNo message of desired type) ARERR - 90 Wed Sep 24 10:39:14 2008 Dispatch : Cannot establish a network connection to the AR System server (xxx : RPC: Miscellaneous tli error - An event requires attentionNo message of desired type) ARERR - 90 Wed Sep 24 10:40:14 2008 Dispatch : Cannot establish a network connection to the AR System server (xxx : RPC: Miscellaneous tli error - An event requires attentionNo message of desired type) ARERR - 90 Wed Sep 24 10:41:14 2008 Dispatch : Cannot establish a network connection to the AR System server (xxx : RPC: Miscellaneous tli error - An event requires attentionNo message of desired type) ARERR - 90 Wed Sep 24 10:43:42 2008 390603 : __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
