if it is happening frequently enough - enable server logging (API) to see what the last thing was...
Do not think necessarily it is the Assignment Engine - it might be the one that just "tried it" last so to say - could be email / dso / approval / .... Yes Segmentation Fault (as mentioned above) check memory usage, see if trends happen, etc. HTH Robert On Thu, Sep 25, 2008 at 11:54 AM, Shafqat Ayaz <[EMAIL PROTECTED]> wrote: > ** Sorry > patch 5. > > I am looking at the other logs, will let you know what I find > > thanks > > shafqat > > --- On *Thu, 9/25/08, Grooms, Frederick W <[EMAIL PROTECTED]>*wrote: > > From: Grooms, Frederick W <[EMAIL PROTECTED]> > Subject: Re: Server problems > To: [email protected] > Date: Thursday, September 25, 2008, 7:21 PM > > > ** A signal 11 is a Segmentation fault error. Which patch level(s) are > you on, and what do the other logs show is the last thing executed before > the crash? > > Fred > > ------------------------------ > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Shafqat Ayaz > *Sent:* Thursday, September 25, 2008 1:07 PM > *To:* [email protected] > *Subject:* Server problems > > ** Hi All > > > We are having problems with our production server where the assignment > engine is dying frequently, arfork is dying frequently, and thus causing the > arserver to restart. While this is going on, the users are unable to > connect. This is a urgent issue, so I would appreciate any help anyone can > provide. I am putting in a bit of excerpt from the arerror.log file. > The environment is > ARS 7.0.1 > Solaris 5.10 > ITSM 7 > Oracle 10.2.0.3 > > xxx denotes the server name. > > Shafqat > > > Wed Sep 24 10:36:14 2008 AssignEng : Cannot establish a network connection > to the AR System server (xxx : RPC: Miscellaneous tli error - An event > requires attentionNo message of desired type) ARERR - 90 > Wed Sep 24 10:36:14 2008 AssignEng : AR System Application server > terminated when a signal/exception was received by the server (ARAPPNOTE > 4500) > Wed Sep 24 10:36:14 2008 11 > Wed Sep 24 10:36:14 2008 AssignEng : AR System Application server > terminated -- fatal error encountered (ARAPPNOTE 4501) > Wed Sep 24 10:37:14 2008 Dispatch : Cannot establish a network connection > to the AR System server (xxx : RPC: Miscellaneous tli error - An event > requires attentionNo message of desired type) ARERR - 90 > Wed Sep 24 10:38:14 2008 Dispatch : Cannot establish a network connection > to the AR System server (xxx : RPC: Miscellaneous tli error - An event > requires attentionNo message of desired type) ARERR - 90 > Wed Sep 24 10:39:14 2008 Dispatch : Cannot establish a network connection > to the AR System server (xxx : RPC: Miscellaneous tli error - An event > requires attentionNo message of desired type) ARERR - 90 > Wed Sep 24 10:40:14 2008 Dispatch : Cannot establish a network connection > to the AR System server (xxx : RPC: Miscellaneous tli error - An event > requires attentionNo message of desired type) ARERR - 90 > Wed Sep 24 10:41:14 2008 Dispatch : Cannot establish a network connection > to the AR System server (xxx : RPC: Miscellaneous tli error - An event > requires attentionNo message of desired type) ARERR - 90 > Wed Sep 24 10:43:42 2008 390603 : > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers > Are" html___ > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > -- _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
