Although the categorization fields are not required, they are still
validated if they contain values.  Try manually reselecting the values
in the categorization fields, and you will quickly notice which value is
no longer enabled for use in that company as it will not appear in the
list anymore.

 

Also, if you are using a Change Template to create the change, and it
contains categorizations, reselect the categorizations and save the
template before using it.

 

Hope that helps,

LisaD

 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of sivarama velicheti
Sent: Tuesday, September 30, 2008 8:09 PM
To: [email protected]
Subject: change request error

 

** 


Hi Group,


           I am running into an error when I am trying to create the
change request. The error is as follows "The operationa categorization
information is invalid for the specified company. Use the menusto select
this information". I never encountered such an error before. I did set
all the operational categorization information which was not being used
to offline a couple of days ago but that should not be affecting this
process right. It is not a required field. Can any one please suggest
why I am running into this error. I am on Ar Server 7.1 and change
management 7.0.03.

Thanks
Sivarama 

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