According to the filter logs you sent me, the 2 filters I described are
exactly what is throwing the initial error you were receiving.

 

Glad to hear you were able to move past it - that's the important part!

 

Have a great day,

LisaD

 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of sivarama velicheti
Sent: Thursday, October 02, 2008 2:01 PM
To: [email protected]
Subject: Re: change request error

 

** 

Hi Joe,

              No This is the default error message and I have not
modified it in any way and yes I am on ARS 7.1 patch 3 and ITSM 7. May
be its due to the patch that the error differs? Just a guess.

Thanks
Siva



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