Hi,

 

We currently are running 7.0.1 patch 2.   I have noticed when I submit
an Incident it takes 1 minute to upto 5 minutes to save.   Emails go
through the Notification process.  I am wondering if anyone has seen
delays and what can be done to improve this?

 

I know this goes from Help Desk form to NT Process Control form to
Individual NT Control form then to Notifier and then finally to the
Notifier Log.

 

So I can understand a long process, but I need to improve the speed.

 

Thanks

 

Tim


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