An easier way to find a filter or an AL that displays an error or warning message is running the query
select name from filter where filterid in (select filterid from filter_message where msgnum = 1111); OR if the message is from an AL select name from actlink where actlinkid in (select actlinkid from actlink_message where msgnum = 1111); where 1111 is the message number you want to get the Active link or Filter name for.. Joe ----- Original Message ---- From: Lisa Westerfield <[EMAIL PROTECTED]> To: [email protected] Sent: Thursday, October 2, 2008 3:46:41 PM Subject: Re: change request error ** According to the filter logs you sent me, the 2 filters I described are exactly what is throwing the initial error you were receiving. Glad to hear you were able to move past it – that’s the important part! Have a great day, LisaD From:Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of sivarama velicheti Sent: Thursday, October 02, 2008 2:01 PM To: [email protected] Subject: Re: change request error ** Hi Joe, No This is the default error message and I have not modified it in any way and yes I am on ARS 7.1 patch 3 and ITSM 7. May be its due to the patch that the error differs? Just a guess. Thanks Siva __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ Email Disclaimer This email has been sent from the TuringSMI GroupThis message is subject to and does not create or vary any contractual relationship between TuringSMI, SMI Technologies, SMI Telco, its subsidiaries or affiliates and you. Internet communications are not secure and therefore the TuringSMI Group does not accept any legal responsibility for the contents of this message. Any views or opinions expressed are those of the author. This message is intended for the addressee(s) only and its contents and any attached files are strictly confidential. If you have received it in error, please contact the sender on the number above. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
