You are welcome.. Patch 3 for ITSM 7 is an extremely old build of ITSM 7 dating to more than a year ago. Probably about a year and a half old.
Why don't you upgrade to the newer patches where lot of known issues have been resolved.. That doesn't mean it may resolve your current problem but you could read the Readme file that comes with the patch to see if it fixes anything similar to what you are experiencing.. Joe ----- Original Message ---- From: sivarama velicheti <[EMAIL PROTECTED]> To: [email protected] Sent: Thursday, October 2, 2008 4:30:00 PM Subject: Re: change request error ** Thanks Joe for the queries, this would make my life a lot easier. I am on ITSM patch 3 and that might be the reason I am getting a different error message. Thanks Siva _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

