Rick,
Is it possible that you have disabled the change flag on the field you're using as the "flag"? That could account for the filter not seeing a modification to it. I've always used a Display-Only field called "Operation" for these types of events. I have the escalations set a value in that field, such as "EXECUTE DATA RUN" and have a filter kick off a filter guide to process the specific work needing to be done when that value is seen. Has always worked for me. Good luck, Matt Reinfeldt From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Trevino, Rick Sent: Friday, October 10, 2008 10:49 AM To: [email protected] Subject: Re: escalation ** John, yes the flag gets set on the form, I thought with me setting the flag on the form that would modify it and trigger the filter, but it does not work, But if I go and change anything on the form it will trigger the filter, Thanks! From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of John Atherly Sent: Friday, October 10, 2008 10:39 AM To: [email protected] Subject: Re: escalation ** Is the flag being set on the form if not is the Escalation runnning? John Atherly American Power Conversion [EMAIL PROTECTED] 401-789-5735 Ext. 2120 1-800-788-2208 Ext. 2120 "Trevino, Rick" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 10/10/2008 11:30 AM Please respond to [email protected] To [email protected] cc Subject escalation ** Good morning everyone, Does anyone know how to trigger a filter from an escalation, I have tried to set up a flag and set it with an escalation so it can modify the form, to trigger the filter on modify and it does not work, but if I modified the form manually it will kick off the filter. Has anyone had to do this before, Thanks Rick __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
