Hi Team.
Is there any OOTB email template which we can use to create Incidents in ITSM IM module by just sending an email to the Remedy server? Just wondering if there are any OOTB templates? Thanks & Regards, Vijayalakshmi ------------------------ -------------------------------------------------------------------- This message, including any attachments, contains confidential information intended for a specific individual and purpose, and is intended for the addressee only. Any unauthorized disclosure, use, dissemination, copying, or distribution of this message or any of its attachments or the information contained in this e-mail, or the taking of any action based on it, is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail and delete this message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
