Create a Form that will contain all the HTML Tags you want to remove Add a Table field onto the Form that holds the ticket/message When it's submitted, have a filter guide do a table walk over all rows in that table field In the Filter Guide have a filter use the replace function: REPLACE($FIELD_1$, $HTML_Tag_Column$, "") Where $Field_1$ is the field that holds the email message, and $HTML_Tag_Column$ is the column in the table field.
HTH, Matt Perrault From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ramey, Anne Sent: Friday, October 31, 2008 1:16 PM To: [email protected] Subject: stripping HTML from email ** We are looking for a good way to strip HTML code from emails that we make tickets out of. If I remove anything between a < and a > we can catch the wrong thing if folks use a < or > in their text. Ideas? Anne Ramey *********************************** E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
