We took that approach using a free Windows utility called HTB and a run process. There appears to be Linux and Solaris versions of it also.
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Brien Dieterle Sent: Friday, October 31, 2008 3:52 PM To: [email protected] Subject: Re: stripping HTML from email ** Could it be possible to use something like a html2text converter within a run process action? http://search.cpan.org/~awrigley/html2text-0.003/html2text.pl It might provide better looking plain text-- for instance <br> would be converted to a carriage return, etc? Brien On Fri, Oct 31, 2008 at 12:38 PM, Matthew Perrault <[EMAIL PROTECTED]> wrote: ** Create a Form that will contain all the HTML Tags you want to remove Add a Table field onto the Form that holds the ticket/message When it's submitted, have a filter guide do a table walk over all rows in that table field In the Filter Guide have a filter use the replace function: REPLACE($FIELD_1$, $HTML_Tag_Column$, "") Where $Field_1$ is the field that holds the email message, and $HTML_Tag_Column$ is the column in the table field. HTH, Matt Perrault From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ramey, Anne Sent: Friday, October 31, 2008 1:16 PM To: [email protected] Subject: stripping HTML from email ** We are looking for a good way to strip HTML code from emails that we make tickets out of. If I remove anything between a < and a > we can catch the wrong thing if folks use a < or > in their text. Ideas? Anne Ramey *********************************** E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
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