Could it be possible to use something like a html2text converter within a run process action?
http://search.cpan.org/~awrigley/html2text-0.003/html2text.pl It might provide better looking plain text-- for instance <br> would be converted to a carriage return, etc? Brien On Fri, Oct 31, 2008 at 12:38 PM, Matthew Perrault < [EMAIL PROTECTED]> wrote: > ** > > Create a Form that will contain all the HTML Tags you want to remove > > Add a Table field onto the Form that holds the ticket/message > > When it's submitted, have a filter guide do a table walk over all rows in > that table field > > In the Filter Guide have a filter use the replace function: > > REPLACE($FIELD_1$, $HTML_Tag_Column$, "") > > Where $Field_1$ is the field that holds the email message, and > $HTML_Tag_Column$ is the column in the table field. > > > > HTH, > > Matt Perrault > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Ramey, Anne > *Sent:* Friday, October 31, 2008 1:16 PM > *To:* [email protected] > *Subject:* stripping HTML from email > > > > ** > > We are looking for a good way to strip HTML code from emails that we make > tickets out of. If I remove anything between a < and a > we can catch the > wrong thing if folks use a < or > in their text. Ideas? > > > > Anne Ramey > > *********************************** > > *E-mail correspondence to and from this address may be subject to the > North Carolina Public Records Law and may be disclosed to third parties only > by an authorized State Official.* > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
