The obvious problem is that shafqatayaz becomes 123456 in the submitter field. You could use the Authentication Login Name reserved field to get round it.
Matt > Hi List > > Our AD is changing the way it stores the employee names, instead of a > character based login name we are moving to a numeric based login id. As > anyone implemented something like this before? If so, any gotcha's to look > out for, any advice would be useful. > > We are on 7.01 ARS, Oracle 10 and ITSM 7 > > Many thanks > > Shafqat > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
