Took awhile to setup. I created filters using direct SQL statements to update all of the data tables we are using with the new login names.
ARS 7.1/ITSM 7 Jason ________________________________ From: Janne Olsson <[EMAIL PROTECTED]> To: [email protected] Sent: Wednesday, November 5, 2008 2:03:24 PM Subject: Re: Changing Login Name Hi, I am using LoginConv and it works really fine for me! Best regards Janne -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Misi Mladoniczky Sent: den 5 november 2008 09:20 To: [email protected] Subject: Re: Changing Login Name Hi, RRR|LoginConv works even if you have Submitter-Mode-Locked. The reason is that the records are updated using ARMergeEntry(), which is how AR Import does it. This will leave Modified By and Date intact as well. Best Regards - Misi, RRR AB, http://rrr.se > Matt > yeah there are a few problems, like firstly changing the names in the User > and People form, secondly the biggest issue is the Submitter field on all > open tickets, we will need to change those, the Submitter field is locked > on our servers, so have to get around that. I am really interested in > Misi's solution and am going to look into it. > > Many thanks > > --- On Tue, 11/4/08, Matt Worsdell <[EMAIL PROTECTED]> wrote: > > From: Matt Worsdell <[EMAIL PROTECTED]> > Subject: Re: Changing Login Name > To: [email protected] > Date: Tuesday, November 4, 2008, 5:13 PM > > The obvious problem is that shafqatayaz becomes 123456 in the submitter > field. You could use the Authentication Login Name reserved field to get > round it. > > Matt > > >> Hi List >> >> Our AD is changing the way it stores the employee names, instead of a >> character based login name we are moving to a numeric based login id. As >> anyone implemented something like this before? If so, any gotcha's to > look >> out for, any advice would be useful. >> >> We are on 7.01 ARS, Oracle 10 and ITSM 7 >> >> Many thanks >> >> Shafqat >> >> >> >> >> > _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers > Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > -- > This message was scanned by ESVA and is believed to be clean. > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
