Sam, I've written applications that perform the following non-help desk functionality:
Vacation tracking & approval Knowledge base Report Generator Purchase Request Flow I'm sure there are more, but you can do anything you can think of. Heck, remedy does a lot of their support site web pages using remedy (it's slow though, although getting better). In addition, there are the standard Help Desk, Change Management, Asset Management, etc that all of us have worked with. Thanks, Gary Opela, Jr. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of sam appecherla Sent: Friday, November 14, 2008 10:22 AM To: [email protected] Subject: ARS for non Trouble Ticketing applications ** Hi List, Just curious to know.. Apart from using Remedy for HelpDesk, Trouble Ticketing and the kinds, what else can we do with this workflow engine for? Does anyone have a custom built product/application built on ARS apart from Trouble Ticketing kinds that you would like to share? Regards, SriSamSri Appecherla Mobile# +91 991 610 6008 __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
