For one of my clients, I support a totally home grown set of solutions built on old 2.x I believe and now brought up to 6.3 ARS (read NO application licenses). This set of functions includes:
Training Reservation System for customers RMA for customers Company/Contact/Products Master DB Purchasing Technical Support (for customers) Customer Feedback Problem Tracking (for internal engineering group) Various specialized tracking systems for beta customers Time Tracking System (Remedy backend with a Java GUI) Oh and they also have old Help Desk 5.6 for internal tech support. That is the only application requiring app licenses. Candace ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of sam appecherla Sent: Friday, November 14, 2008 8:22 AM To: [email protected] Subject: ARS for non Trouble Ticketing applications ** Hi List, Just curious to know.. Apart from using Remedy for HelpDesk, Trouble Ticketing and the kinds, what else can we do with this workflow engine for? Does anyone have a custom built product/application built on ARS apart from Trouble Ticketing kinds that you would like to share? Regards, SriSamSri Appecherla Mobile# +91 991 610 6008 __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
