We created a Contract System, Change Control System, Survey System and an On 
Call System all home grown on ARS 7.0.


Lisa

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Meyer, Jennifer L
Sent: Friday, November 14, 2008 12:43 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS for non Trouble Ticketing applications

Escalation ShovelSnow:HasitSnowed?
Qualification: 'Snow Depth' > "6 Inches"
Set Fields: 'Neighbor Kid' = "20 Bucks"
Runs every morning from November 15th to May 1st at 8:00.

Filter ShovelSnow:MoveYouCheapskate!
Qualification: 'Neighbor Kid' != $NULL$
Set Fields 'GetOutThere' = $TIMESTAMP$
Push Fields to form Shovel:ClearDrive

Jennifer


-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of strauss
Sent: Friday, November 14, 2008 12:29 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS for non Trouble Ticketing applications

How did you configure the escalations?

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center http://itsm.unt.edu/

> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Meyer, Jennifer L
> Sent: Friday, November 14, 2008 11:18 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: ARS for non Trouble Ticketing applications
>
> I wrote a Remedy application that made my husband shovel snow back in
> '03.
>
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L CTR USAF AFMC
> 72 CS/SCBAH
> Sent: Friday, November 14, 2008 12:09 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: ARS for non Trouble Ticketing applications
>
> I didn't do that one, I believe you or BM did :)
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Darrell Reading
> Sent: Friday, November 14, 2008 10:56 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: ARS for non Trouble Ticketing applications
>
> Darrell Reading Systems
> What about pest control, Junior?
>
>
> Darrell Reading Systems Engineer
> Phone 479.204.5739
> [EMAIL PROTECTED]
>
> Wal-Mart Stores, Inc.
> 805 Moberly Lane, MS-0560-68
> Bentonville, AR 72716
> Save Money. Live Better
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L CTR USAF AFMC
> 72
> CS/SCBAH
> Sent: Friday, November 14, 2008 10:51
> To: arslist@ARSLIST.ORG
> Subject: Re: ARS for non Trouble Ticketing applications
>
> Sam, I've written applications that perform the following non-help
> desk
> functionality:
>
> Vacation tracking & approval
> Knowledge base
> Report Generator
> Purchase Request Flow
>
> I'm sure there are more, but you can do anything you can think of.
> Heck,
> remedy does a lot of their support site web pages using remedy (it's
> slow though, although getting better).
>
> In addition, there are the standard Help Desk, Change Management,
> Asset Management, etc that all of us have worked with.
>
> Thanks,
>
> Gary Opela, Jr.
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of sam appecherla
> Sent: Friday, November 14, 2008 10:22 AM
> To: arslist@ARSLIST.ORG
> Subject: ARS for non Trouble Ticketing applications
>
> ** Hi List,
>
> Just curious to know..
>
> Apart from using Remedy for HelpDesk, Trouble Ticketing and the kinds,
> what else can we do with this workflow engine for? Does anyone have a
> custom built product/application built on ARS apart from Trouble
> Ticketing kinds that you would like to share?
>
> Regards,
> SriSamSri Appecherla
> Mobile# +91 991 610 6008
>
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