I can't seem to get this work. I am sure I am doing something wrong.

Without any AL, this is what happens now: I open a form in New Mode. Add the necessary data and hit the Submit button. The current window takes me back to the New Mode window with the default values.

Instead of going to the New Mode in the parent window, is there any way I can display a Thank You message in the parent window or just show the current request in the parent window. If I use Open Window action it does open a new window, but the parent window goes back to the New Mode.

Thanks
Ravi
Begosh, Kevin wrote:
What he mentioned before
Well...you could have an AL that fires on 'After Submit' that opens a
new
window in modify mode where 'Request ID' = $LASTID$...and then a close
window action.

Works like a charm.  I needed to do this before and used the same way.
Make sure you do a 'After Submit' in the AL.

Kevin Begosh, RSP Tech Ops Enterprise Business Services 301-791-3540 Phone 410-422-3623 Cell [email protected]


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Ravi
Sent: Monday, January 12, 2009 1:16 PM
To: [email protected]
Subject: Re: Replace current window with a confirmation and details from
the request

What I am trying to do is when the user hits the submit button, the record gets created in the database and the current screen where user was entering data just shows a text "Thank you for submitting the
request".

You kind of answered my question. I have to give it a try. I could have a AL which hides all the fields in the current form and unhide a field which shows the text I want to show. I am not sure if I can include the

value of the request ID in the text i.e: "Thank you for submitting Request ID:XXXXX"

Thanks
LJ Longwing wrote:
Well...you could have an AL that fires on 'After Submit' that opens a
new
window in modify mode where 'Request ID' = $LASTID$...and then a close
window action. Is that what you were looking for?
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Ravi
Sent: Monday, January 12, 2009 4:29 AM
To: [email protected]
Subject: Replace current window with a confirmation and details from
the
request

Remedy 7.1

Hi: I have created a form where users make requests and when they hit
the
submit button, instead of popping up confirmation in a new window, I
want to
show confirmation with details from the request in the current window.
Is
this possible?

Thanks

--
Thank you,
RaVi


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--
Thank you,
RaVi

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