All, I have an issue with the CI Viewer not working. When I click on the “CI Relationship Viewer” button it appears that it's going to open but then I get an error about “The page cannot be displayed” which is your basic internet error about checking all of your internet settings. This will also immediately kill the Tomcat service on the server. I am able to login to Mid-Tier with no problems I see all of the Flashboards with no problems, it's got me stumped. I have tried reinstalling the CI Viewer, that didn't help. I'm not sure if this is related to another issue I have with the dataset name being: OS-F5357CF4C6AF4DD98B32A8B203C45ABA instead of BMC.ASSET. I know that this is the core dataset id of BMC.ASSET, I did have to change the CMDB console flashboard variable to the core id instead of BMC.ASSET to get it to work again. Any help would be appreciated, my company decided not to renew our maintenance contract so I have no technical support or patches to try. Thanks for your help and let me know if I need to provide any other information. AR Server 7.0.01 Windows2003 SQL Atrium 2.0.0 patch 1 Incident Management 7.0.03 patch 006 Mid-Tier 7.0.1 Apache Tomcat/5.5.17 Java 1.6.0
Thanks again, Brian Skalla [email protected] -- View this message in context: http://n2.nabble.com/CI-Viewer-issues-tp2259605p2259605.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
