"All of my settings in the Mid-tier are correct. Thanks" rey4u wrote: > > Once you login to mid tier,check the following things: > > 1.server name should be correct > 2.Servers should be mapped correctly.. > 3.Problems with the 2 drop down fields for selecting server names,select > the > correct server on the both drop down > 4.once you done,flush the cache and try accessing ci viewer... > > > BeXpress wrote: >> >> All, >> I have an issue with the CI Viewer not working. When I click on the “CI >> Relationship Viewer” button it appears that it's going to open but then I >> get an error about “The page cannot be displayed” which is your basic >> internet error about checking all of your internet settings. This will >> also immediately kill the Tomcat service on the server. I am able to >> login to Mid-Tier with no problems I see all of the Flashboards with no >> problems, it's got me stumped. I have tried reinstalling the CI Viewer, >> that didn't help. >> I'm not sure if this is related to another issue I have with the dataset >> name being: >> OS-F5357CF4C6AF4DD98B32A8B203C45ABA instead of BMC.ASSET. I know that >> this is the core dataset id of BMC.ASSET, I did have to change the CMDB >> console flashboard variable to the core id instead of BMC.ASSET to get it >> to work again. Any help would be appreciated, my company decided not to >> renew our maintenance contract so I have no technical support or patches >> to try. >> Thanks for your help and let me know if I need to provide any other >> information. >> AR Server 7.0.01 >> Windows2003 >> SQL >> Atrium 2.0.0 patch 1 >> Incident Management 7.0.03 patch 006 >> Mid-Tier 7.0.1 >> Apache Tomcat/5.5.17 >> Java 1.6.0 >> >> Thanks again, >> Brian Skalla >> [email protected] >> > > -- > View this message in context: > http://n2.nabble.com/CI-Viewer-issues-tp2259605p2260482.html > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > >
-- View this message in context: http://www.nabble.com/CI-Viewer-issues-tp21795823p21832631.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
