I would also like to know the answer to this.
--- On Tue, 2/3/09, Shafqat Ayaz <shafq...@yahoo.com> wrote:
From: Shafqat Ayaz <shafq...@yahoo.com>
Subject: Pending Times
To: arslist@ARSLIST.ORG
Date: Tuesday, February 3, 2009, 5:28 PM
**
Hi All
this question has probably been asked before, I have checked the archives and
did not find anything, so here goes.
Is there any place in Incident Management where it stores the total time while
the Incident was in a Pending Status?
ITSM 7.01
Many thanks for your help
Shafqat Ayaz
__Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
