Hi Calman

 

Thanks for these notes - although your screen captures did not come through,
the comments were useful.  I don't know how I missed the Form menu - the
form properties were exactly where I would have expected them to be.  Must
be going blind !!

 

I assume turning on object relationships is the equivalent of the sync
search database in earlier versions, using all those new metadata tables
instead though.  Creating a Working List seems to work OK and be the best of
the options you gave, although having to create a Working list each time I
wish to work on a form or group of forms is a bit of a pain.

 

The options that show relationships seem to list each object twice (for
example, Filter primary form, and Filter associated form) so is not good for
viewing related workflow.  Also, many of the columns are blank  (Field ID,
Form, WS Operation), while Action number is only populated for a few
entries.

 

All these lists seem to display 3 columns - Name, Object Type and Modified
(date).  Unless I am missing a display option again, there seems no way to
see execution order, whether the object is enabled or not, execute on
triggers, etc. from these lists.

 

Application permissions - yes, I had set these in the application object and
they are saved when I re-open it.  However, if I create a new object, such
as add a new field to a form in the application, it does not apply the
default permissions specified, and if I click the Apply Defaults button for
an existing field, all permissions are removed.

 

There are some features I like, such as being able to save perspectives when
you get a screen arrangement that suits you, having form views on tabs,
being able to specify Views to use through Actor (roles) - although that is
not really a DevStudio feature.

 

Regards

 

David Sanders

Remedy Solution Architect

Enterprise Service Suite @ Work

==========================

 

tel +44 1494 468980

mobile +44 7710 377761

email [email protected]

 

web http://www.westoverconsulting.co.uk
<http://www.westoverconsulting.co.uk/> 

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Calman Steynberg
Sent: Tuesday, February 10, 2009 6:23 AM
To: [email protected]
Subject: Re: Remedy Deve3loper Studio 7.5???

 

David, 

Here are some examples on how to do some of the things you want. See my
comments below.

Calman

David Sanders wrote: 

So have you tried to use it LJ? Take something simple... I have a form,
let's say Form-1.  How do I list all the active links or filters linked to
that form?  If it is the primary form for the workflow object I can list
them, but what if I have shared workflow and Form-1 is not the primary form?
I can see no way to display shared workflow linked to the form.
  

There are 3 ways to do this, but one of them only works on 7.5 servers and
require that you have object relationships turned on.For the last one,
turning on object relationships will greatly improve the performance of
generating the list) 

1. You can use Working Lists to create a list of related objects
(particularly helpful if you work on the objects a lot). View by Form lists
will work regardless of the object relationship setting. Follow these steps:

1.1 Right click on Working Lists in the Navigator and select New View by
Form List:


1.2 Give the list a name and click Add...


1.3 Add the form you were referring to with the settings below and Click OK
in the selector and the New View by Form List dialog:



A new working list containing all the related objects will be created which
should look something like this:


2. You can use the Relationship View. (Object relationships must be turned
on in the server) Follow these steps:

2.1 Right click on the active link in the Form list and select Show
Relationships



The Relationships view will be populated with all the related objects



3. Use a Related List. This is similar to the view by form list, but you
will end up with all the related objects for that form. So in this case, it
would show the selected form, the active link and the primary form. This
will work without turning on object relationships, but could take quite a
while if you do not have it on.





 
I can display View properties, but as yet have not found how to display and
set Form properties, such as the results list.  It must be there somewhere,
but....
  

Form properties can be found in the main menu under the Form menu:






 
Have you tried setting default permissions in an application - as far as I
can see it completely ignores them.  Admittedly, some of these issues may be
lack of familiarity. Or it could be bugs - I don't know which yet.
  

Setting the default permissions for an application can be found in the
Application menu when you open an application for editing. New objects that
are created in this application context will have the assigned permissions
automatically. It does not change the permissions of existing objects in the
application. To change the permissions on existing object, use the standard
permissions interface, or right click on a role and select Assign
Permissions.



 
Have you tried setting the tab order in a View yet?  Change the tab order
number of one field and it 'guesses' how to renumber the other fields to
take account of the change.  Really frustrating.
  

The easiest way is probably to use Layout->Tab Order->Increment on Click. It
will start at 0 and each field after that will be incremented by one.



 
So change is always painful, and there's going to be a learning curve with
this tool, but I really do not see anything that's easier yet (apart from
the undo feature which I guess we'll be using a lot to start with)
 
Regards
 
David Sanders
Remedy Solution Architect
Enterprise Service Suite @ Work
==========================
 
tel +44 1494 468980
mobile +44 7710 377761
email [email protected]
 
web http://www.westoverconsulting.co.uk
 
 
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