I personally would turn on DB Logging before the save and see where the slowdown is. Maybe even turn on DB side logging and have your DBA analyze the system at the time that the save is occurring.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of bruce sisk Sent: Thursday, February 12, 2009 12:15 PM To: [email protected] Subject: Re: arserver.exe Memory Usage 7.0.01 - REVISITED Hello, A whileback now...the above titled thread went around the list. It was a long thread that exactly describes the isues I am having right now. Sadly, the thread was pretty much many people haing the issues...but there was no resolution. I am resurrecting this thread in hopes that the issues were resolved somehow... Environment: (Newly Installed) ARS 7.1.0 Patch 5 (Email, FB, Assignment, Approval) Admin Tool 7.1.0 Patch 4 User Tool 7.1.0 patch 5 ( this seems to be fine) Windows Server 2003 SP2 (16 GB RAM) Remote Oracle 10 DB ITSM 7.0.3 Patch 8 (INC, Problem, Change) SLM 7.1 Patch 1 RKM 7.2 patch 2 Kinetic Data 4.0.3.4 Development cache Mode is ON. Cache all display properties is on. We are not yet in production with this. The arserver.exe is using 660,000 KB memory. It takes 15-20 minutes to start up. (minor issue for now). Unable to effectively develop. Admin tool is painfully slow in making even minor updates...took 10 minutes to save a simple existing field being moved from one spot to another. Took 25 minutes to save the HPD:Help Desk form with 3 new character fields added. The thread had no resolutions. How are these issues being handled out there??? Bruce Sisk BFS Enterprises ________________________________________ PeoplePC Online A better way to Internet http://www.peoplepc.com ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
