Totally agree You know, BMC should rethink their release strategy and methodology.
The problem with the ITSM 7.5 upgrade is that you have to upgrade too many pieces: - All server components (ARS, assignment engine, approval server, email engine, Mid-tier) - Developer Studio - CMDB - ITSM Too may upgrades to digest.... Plus you really want to have all these pieces at the 7.5 level, since the 7.5 "combo" would be the one that would have been the more tested.... -Guillaume -----Original Message----- From: Action Request System discussion list(ARSList) on behalf of patrick zandi Sent: Fri 02/20/09 12:52 PM To: [email protected] Subject: Re: 7.5 CMDB Bleeding Edge -- This type of thing should never happen.. Reminds me too much of the non-stimulus bill.. Oh I am sorry.. the *C*ongressional *R*elief *A*ction *P*rogram -- there ... that is better.. They should definately have this fleshed out... Thanks for the heads up. 8-) On Fri, Feb 20, 2009 at 11:13 AM, Guillaume Rheault <[email protected]>wrote: > ** > > To fix this, you have to request BMC support the definitions of form "Data > Visualization Module", so you can import it into your server. > After the import, with the user tool update both entries where 'Module' = > "CIViewer" and 'Module' = "AtriumWidget", so the 'API Version' = 7 5 0. > > Looks like this form was not upgraded by the installer, which seems to be a > bug. > > On our side, we still cannot open the CMDB class manager... we have a > ticket opened with BMC support. > > You got love being on the bleeding edge! > > -Guillaume > > -----Original Message----- > From: Action Request System discussion list(ARSList) on behalf of > [email protected] > Sent: Wed 02/18/09 7:36 AM > To: [email protected] > Subject: Re: 7.5 CMDB > > I reinstalled CMDB, and the mid tier. Before there was an issue with > TomCat > that installed. and I had to go to the Tomcat site and run a separate > installation and now I am getting a different error when I click on BMC > Atrium > Core > > ARERR [9391] No module with name "AtriumWidget" was found in the following > configured module server(s) "[Server1]". > > In Remedy's error messages it says this module is to be configured in the > Mid Tier. What module? We still have not been able to figure out why CMDB > is > not working. The Mid Tier did install - however my Demo password is not > working on Server:8080/arsys/shared/login.jsp - however I am able to login > to the > client with the password. I have not changed the password. I even tried > arsystem - which allows me to login to the Config tool. > > > > > In a message dated 2/17/2009 1:59:56 P.M. Eastern Standard Time, > [email protected] writes: > > ** > Do you have the mid-tier 7.5 installed? You need it for the cmdb console > in > 7.5, on the same server as ARS or another server > > -Guillaume > > > -----Original Message----- > From: Action Request System discussion list(ARSList) on behalf of > [email protected] > Sent: Tue 02/17/09 12:45 PM > To: [email protected] > Subject: 7.5 CMDB > > Hi, > > I am a newbie - and was wondering how do I know if the CMDB is installed? > I > installed AR 7.5. > > I see the BMC Atrium core on my home page, yet when I click it - the > program > can not display the page. I've installed the ITSM applications - if I > reinstall CMDB will this over-write anything? > > > **************Need a job? Find an employment agency near you. > (_ > http://yellowpages.aol.com/search?query=employment_agencies&ncid=emlcntusyel > p00000003_ > ( > http://yellowpages.aol.com/search?query=employment_agencies&ncid=emlcntusyelp00000003) > ) > > > ______________________________________________________________________________ > _ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > html___ > > **************Need a job? Find an employment agency near you. > ( > http://yellowpages.aol.com/search?query=employment_agencies&ncid=emlcntusyelp00000003 > ) > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > > > > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
