They will likely have to enable IMAP or POP for you to access the exchange server. We have RPC over HTTPS for everyone and IMAP access for select accounts like the ones used for Remedy.
Anne Ramey *********************************** E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Salma Begum Sent: Monday, March 16, 2009 8:18 AM To: arslist@ARSLIST.ORG Subject: Re: Configuring incoming emails in ARS 7.1 using exchange server 2007 Hi Michiel, Thanks for the reply. According to mu exchange admin no protocol is enable except RPC over HTTP. I really dont understand what he means , Confused !!!!!!!!!. Please suggest if MAPI is also not enabled what i should do ? Regards, Salma Michiel Beijen-2 wrote: > > Dear Salma, > > If your administrator does not want to turn on POP3 access you can also > use > MAPI to access the Exchange server. For this to work, you will need to > install a local exchange client on your server. You can achieve this by > using the MS Office installer (and installingOutlook). Because of this, > it > will only work if you install the Email Engine on a Windows server. > Please refer to the BMC Remedy Action Request System 7.1.00: Administering > BMC Remedy Email Engine guide for more instructions on configuring MAPI > access. > > Kind regards, > -- > Michiel Beijen > Software Consultant > +31 6 - 457 42 418 > Bee Free IT + http://beefreeit.nl > > > On Mon, Mar 16, 2009 at 13:02, Salma Begum <salmabeg...@gmail.com> wrote: > >> Hi Team, >> >> Please help me !!!!!!!!! >> >> We are using exchanger server 2007 and ARS 7.1. I checked in >> compatibility >> matrix and found ARS 7.1 is compatible with echange 2007. But the problem >> is >> we havent enabled pop3( or any other protocols which are available for >> incoming ) on exchange server . According to our exchange admin he says >> they >> have configured RPC over HTTP instead of POP. >> >> Now my question is how to configure this in Email mailbox configuration >> in >> ARS System. >> >> >> Please Suggest, >> >> >> Regards, >> Salma >> -- >> View this message in context: >> http://n2.nabble.com/Configuring-incoming-emails-in-ARS-7.1-using-exchange-server-2007-tp2485555p2485555.html >> Sent from the ARS (Action Request System) mailing list archive at >> Nabble.com. >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" >> > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > > -- View this message in context: http://n2.nabble.com/Configuring-incoming-emails-in-ARS-7.1-using-exchange-server-2007-tp2485555p2485616.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
