James, telnet my.arserver.com 9901
should work. You won't see any output, but the connection get's accepted by the arserverd process. Here's an example. This server listens on TCP-Port 4488 arad...@affhc041:/apps/javaprocs/mobis> telnet itsm.telekom.de 4488 Trying 164.29.40.240... Connected to itsm.telekom.de. Escape character is '^]'. HTH Kind Regards Conny -----Ursprüngliche Nachricht----- Von: Action Request System discussion list(ARSList) [mailto:[email protected]] Im Auftrag von James Pifer Gesendet: Donnerstag, 19. März 2009 13:29 An: [email protected] Betreff: Port issues with Netcool Gateway connecting to ARS 7.1 We just upgraded our server from Win32/ARS 6.x to Linux/ARS 7.1. We also use Netcool and I'm having trouble getting Netcool's Remedy Gateway to connect to the new server. Couple questions: We're running ARS on port 9901. Clients connect fine and I can see in a netstat -a that it's listening, but nmap from another machine does not see the port 9901 open. I assume it's a TCP port. No firewalls are enabled. Netcool support also wants me to telnet to the server using port 9901 and verify the credentials to login. I do not get a response trying to telnet to the port. Should this work? Any help is appreciated. Thanks, James _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"

