Thank you for the reply, Dennis.  This is only happening with one user 
though so I wouldn't think a restart would make a difference...?


On Mon, 23 Mar 2009 16:00:46 -0500, Dennis Ruble 
<ddru...@rockwellcollins.com> wrote:

>Laurie,
>We recently had weird intermittent ARERR 623 errors when midtier was
>involved in anything.  A restart of Tomcat cleared the problem,
although
>I'm not sure why...
>
>HTH!
>
>Dennis Ruble
>Pr Programmer/Analyst
>Rockwell Collins
>(319)295-5326
>
>
>
>
>"Muhlethaler, Laurie" <lmuhletha...@firstrepublic.com>
>Sent by: "Action Request System discussion list(ARSList)"
><arslist@ARSLIST.ORG>
>03/23/2009 03:22 PM
>Please respond to
>arslist@ARSLIST.ORG
>
>
>To
>arslist@ARSLIST.ORG
>cc
>
>Subject
>Single user getting FB authentication failed ARERR 623
>
>
>
>
>
>
>**
>Hi all ~ I have a user who is getting the ARERR 623 Authentication
failed
>for the flashboard on the IM Manager console table in the user tool.
He
>can successfully view the flashboard if he logs in to other machines.
That
>said, we tried uninstalling and reinstalling the UT to no avail  Has
>anyone seen this before?
>
>Windows Server 2003
>SQL Server 2005
>MidTier: IIS 6 (Apache Tomcat)
>Java: 1.5.0_15
>
>7.1.00 Patch 002
>AR Server
>MidTier
>Admin
>Client
>Flashboards
>
>7.0.03 Patch 006
>Service Desk
>
>.
>Laurie Muhlethaler
>First Republic Bank
>Remedy Developer / Administrator
>415.364.4436
>
>
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