Laurie, I agree that it sounds weird. In our situation a number of users were affected, but not all. Our web services worked intermittently as well. We messed around with it the better part of a day before deciding to restart everything. The restart of Tomcat brought everything back. I'm guessing something may have been wrong in Tomcat cache and the restart reloaded it. Maybe a cache problem could affect a single user too?
Just giving you ideas! Good luck! Dennis Ruble Pr Programmer/Analyst Rockwell Collins "Muhlethaler, Laurie" <[email protected]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 03/23/2009 04:19 PM Please respond to [email protected] To [email protected] cc Subject Re: Single user getting FB authentication failed ARERR 623 Thank you for the reply, Dennis. This is only happening with one user though so I wouldn't think a restart would make a difference...? On Mon, 23 Mar 2009 16:00:46 -0500, Dennis Ruble <[email protected]> wrote: >Laurie, >We recently had weird intermittent ARERR 623 errors when midtier was >involved in anything. A restart of Tomcat cleared the problem, although >I'm not sure why... > >HTH! > >Dennis Ruble >Pr Programmer/Analyst >Rockwell Collins >(319)295-5326 > > > > >"Muhlethaler, Laurie" <[email protected]> >Sent by: "Action Request System discussion list(ARSList)" ><[email protected]> >03/23/2009 03:22 PM >Please respond to >[email protected] > > >To >[email protected] >cc > >Subject >Single user getting FB authentication failed ARERR 623 > > > > > > >** >Hi all ~ I have a user who is getting the ARERR 623 Authentication failed >for the flashboard on the IM Manager console table in the user tool. He >can successfully view the flashboard if he logs in to other machines. That >said, we tried uninstalling and reinstalling the UT to no avail Has >anyone seen this before? > >Windows Server 2003 >SQL Server 2005 >MidTier: IIS 6 (Apache Tomcat) >Java: 1.5.0_15 > >7.1.00 Patch 002 >AR Server >MidTier >Admin >Client >Flashboards > >7.0.03 Patch 006 >Service Desk > >. >Laurie Muhlethaler >First Republic Bank >Remedy Developer / Administrator >415.364.4436 > > >The information transmitted is intended only for the person or entity to >which it is addressed and may contain confidential and/or privileged >material. Any review, retransmission, dissemination or other use of, or >taking of any action in reliance upon, this information by persons or >entities other than the intended recipient is prohibited. If you received >this in error, please contact the sender and delete the material from any >computer. This message cannot be guaranteed to be secure or error-free. > >First Republic Bank and its related entities do not take responsibility >for, or accept time-sensitive instructions sent by email including orders, >funds transfer instructions or stop payments on checks. All instructions >of this nature must be handled by direct communication, not email. > >We reserve the right to monitor and review the content of all email >communications sent or received. Emails sent to or from this address may >be stored in accordance with regulatory requirements. > >First Republic Bank is a Division of Merrill Lynch Bank & Trust Co., FSB >__Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ > -------------------------------------------------------------------------- The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer. This message cannot be guaranteed to be secure or error-free. First Republic Bank and its related entities do not take responsibility for, or accept time-sensitive instructions sent by email including orders, funds transfer instructions or stop payments on checks. All instructions of this nature must be handled by direct communication, not email. We reserve the right to monitor and review the content of all email communications sent or received. Emails sent to or from this address may be stored in accordance with regulatory requirements. First Republic Bank is a Division of Merrill Lynch Bank & Trust Co., FSB _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
