I too was facing the error and noticed a bug in MidTier 7.1 Release Notes. ~~~~~~~~~~~~~~~~~~~~~~~~~~~ SW00271546 An error occurs when you publish a Crystal Report from BMC Remedy Mid Tier release 7.x to BusinessObjects Enterprise XI, release 2. This is due to a hard-coded path to the ReportAdd.exe file in the included Crystal jar files. To work around this issue, replaced the following files in Mid Tier installation directory with the same files from BusinessObjects XI release 2: ceplugins.jar cecore.jar cesession.jar celib.jar corbaidl.jar ebus405.jar cereports.jar’ MetafileRenderer.jar webreporting.jar rasapp.jar rascore.jar Serialization.jar URIUtil.jar ~~~~~~~~~~~~~~~~
I checked the release notes of all 7.1 MidTier patches 001, 002, 003, 004 and this was not yet fixed I replaced the files and was able to resolve the "ReportAdd.exe" error but faced another error.. "You need a license to add this type of report "CrystalReport.type" HTH Regards, Sumeet Das On Mar 3, 10:58 am, Rod Harris <r...@smapps.com.au> wrote: > Hi Brian, > > Yes, I copied just all the files in the one directory, preserving the > directory structure of course. > > My configuration is BOXI on a non mid-tier server with just the mid-tier > report server component loaded on the BOXI server. I am able to connect > multiple mid-tiers to the one BOXI server. I just create different ODBC data > sources for each server. Occasionally I come across some idiosyncrasy or > another but it generally works well. We did run into the licensing issue in > that we have 10 concurrent users, where 1 named user would probably be > better. > > Good luck with it, > > Rod > > On 27/02/2009, Sokol, Brian <bso...@scholastic.com> wrote: > > > > > > > ** Hi Rod, > > > So did you copy all the files from the \bin folder or just the > > reportadd.exe file? Even if I get this problem fixed I still have never been > > able to print a report. This reportadd.exe problem just came up when I > > updated the report file I was trying to load. I have never been able to get > > them to print. > > > Brian > > > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > > arsl...@arslist.org] *On Behalf Of *Rod Harris > > *Sent:* Thursday, February 26, 2009 9:42 PM > > *To:* arsl...@arslist.org > > *Subject:* Re: Business Objects > > > ** Hi Brian, > > > You have been trying for a while Brian. > > > Yes I have experienced this very problem. I just copied the directory from > > the place it was installed on D to the place it was expected on C drive and > > the problem was solved. The Mid-Tier to BOXI integration does seem to hard > > code the location of the reportadd program. It also requires that the alias > > of the form embedded in your report is the same as the form name in BMC > > Remedy. This is a problem if you change the source form of a report without > > changing the alias. > > > Rod Harris > > > On 27/02/2009, Sokol, Brian <bso...@scholastic.com> wrote: > > >> ** > > >> I have been trying in vain for many, many months to get BO to work with > >> our MidTier. Business Objects says it is a BMC problem and vice versa. On > >> top of that I don't really trust our Crystal admin. Up to now I could get > >> the reports to display but always got an error when I tried to print them. > >> I > >> am able to export the report to a pdf but can not print it. Now I have > >> another problem. I just updated the report in the remedy Report form and > >> get > >> this error: > > >> *An unexpected error has occurred* > >> *com.crystaldecisions.sdk.exception.SDKException$Unexpected: An > >> unexpected error has occurred cause:java.io.IOException: CreateProcess: > >> "C:\Program Files\Business Objects\BusinessObjects Enterprise > >> 11\win32_x86\plugins\desktop\CrystalEnterprise.Report\ReportAdd.exe" > >> -report > >> "C:\Program Files\AR > >> System\ARWebReportViewer\reports\m11c23c11b16\6shgOZtHHZgKVndQxd8aK8q3Ak\PO > >> Report.rpt" > >> -newrpt -discard -version 1100 -thumbnail -outfile -token > >> z...@ag@_E\TAgWDIea[I<P0QZ9V<;YJ;JmL8fP82mY7]Q`91jlhYgd3==8SkcM=C1f=f5P:L3S0 > >> ]Gd;NGai31_De<<P0QZ9V<;Yj;J > >> -token -outfile -thumbnail 1100 -version -discard -newrpt > >> System\ARWebReportViewer\reports\m11c23c11b16\6shgOZtHHZgKVndQxd8aK8q3Ak\PO > >> Report.rpt? > >> Files\AR ?C:\Program -report > >> 11\win32_x86\plugins\desktop\CrystalEnterprise.Report\ReportAdd.exe? > >> Enterprise Objects\BusinessObjects Files\Business CreateProcess: > >> java.io.IOException: was thrown originally exception The occurred has > >> error="3" unexpected > >> detail:AnmL8fP82mY7]Q`91jlhYgd3==8SkcM=C1f=f5P:L3S0]Gd;NGai31_De<</h3" * > > >> The problem has to do with reportadd.exe. I assume this is copying over my > >> new version of the report file. Our install of BOXI is on our D drive. The > >> reportadd.exe file is located at d:\boerir2\common\3.5\bin In the error > >> above it is looking for this file on the C drive. I also found this KB on > >> the BMC support site: > > >> Can Business Objects XI be installed on a non-C drive to run Crystal > >> reports in Mid-Tier? > >> Product > >> Environment > >> Solution > >> You should always install BOXI on "C:\" drive. If you don't install BOXI > >> on "C:\" drive, you will get crystal exception such as below while running > >> crystal reports. > > >> com.crystaldecisions.sdk.exception.SDKException$Unexpected: An unexpected > >> error has occurred cause:java.io.IOException: CreateProcess: "C:\Program > >> Files\Business Objects\BusinessObjects Enterprise > >> 11\win32_x86\plugins\desktop\CrystalEnterprise.Report\ReportAdd.exe" > >> -report > > >> So is this a Business Objects bug or a BMC bug? BMC is not referencing any > >> kind of KB or bug note from business objects. Also has anyone experienced > >> the problem I am having where you can display the report but not print it? > > >> Running this on ARS/Mid Tier 7.1/Win Server 2003/IIS > > >> Thanks, > >> Brian > >> __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ > > > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ > > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ > > ___________________________________________________________________________ > ____ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
