Were those listed in the README or NOTES or in the Install PDF?

On Tue, Mar 31, 2009 at 12:26 PM, Meenakshinathan <[email protected]>wrote:

> Issue Resolved. After applied the required patches, Installer was
> successful
>
> Applied following patches in solaris 111711-16, 111712-16, 111722-05,
> 112874-43, 112963-32, 112233-12, 112912-01, 115683-02, and
> 114344-33, 114344-40.
>
> Thanks,
> Meenakshinathan
>
> On Mar 30, 8:18 pm, "Kumar, Rajiv (Java)" <[email protected]>
> wrote:
> > We have upgraded to 7.1 ,if you can send your installation log ,it would
> be helpful for me to debug.
> >
> > Rajiv Kumar | Capgemini India | Bangalore
> > Consultant | AT&T
> > Office: +91.80.66567000 Ext. 3289 | Mobile: +91-9886211088
> > Email: [email protected]
> > Together: the Collaborative Business Experience
> >
> >
> >
> > -----Original Message-----
> > From: Action Request System discussion list(ARSList) [mailto:
> [email protected]] On Behalf Of Meenakshinathan
> > Sent: Monday, March 30, 2009 7:28 PM
> > To: [email protected]
> > Subject: fatal: libCstd.so.1: version `SUNW_1.2' not found - 7.5
> Installation Error
> >
> > Hi All,
> >
> > I am trying to install remedy 7.5 inmy Sun Solaris 9 with oracle 10g
> > database.
> >
> > As per the worksheet, i was almost end of the installation. When the
> > installer try to start the AR system server services, it was failed.
> > Then it throws the error message AR system server install failed. When
> > i view the arStart.log file, it is giving the following error.
> >
> > ****************************************************
> > Action Request System initializing.
> >
> > Starting AR System Server
> >  (ARNOTE 0)
> >   Starting AR Monitor version 7.5.00 Build 200812291922.
> >  (ARNOTE 0)
> >   AR Monitor started.
> >  (ARNOTE 0)
> >   ARMonitor child process (pid:6287) started.
> > ./arserverd
> > ld.so.1: ./arserverd: fatal: libCstd.so.1: version `SUNW_1.2' not
> > found (required by file ./arserverd)
> >  (ARNOTE 0)
> >   Unable to receive indication that server is up.
> > ****************************************************************.
> > My Unix Admin asked me the exact patch level required for the
> > installer, but i am not able to find it in the Comp Matrix, since they
> > have mentioned only Solairs 9.
> >
> > Can you please help me how to fix this issue and what causes this
> > error? Also let me know if any one want to view my installation log
> > files.
> >
> > Thanks,
> > Meenakshinathan
> >
> >
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-- 
Patrick Zandi

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