Logged an incident with BMC support, They were mentioned this patches. This was not mentioned in any of the documentation.
You can check this with the issue ID SW00288404. On Mar 31, 9:33 pm, patrick zandi <[email protected]> wrote: > Were those listed in the README or NOTES or in the Install PDF? > > On Tue, Mar 31, 2009 at 12:26 PM, Meenakshinathan <[email protected]>wrote: > > > > > > > Issue Resolved. After applied the required patches, Installer was > > successful > > > Applied following patches in solaris 111711-16, 111712-16, 111722-05, > > 112874-43, 112963-32, 112233-12, 112912-01, 115683-02, and > > 114344-33, 114344-40. > > > Thanks, > > Meenakshinathan > > > On Mar 30, 8:18 pm, "Kumar, Rajiv (Java)" <[email protected]> > > wrote: > > > We have upgraded to 7.1 ,if you can send your installation log ,it would > > be helpful for me to debug. > > > > Rajiv Kumar | Capgemini India | Bangalore > > > Consultant | AT&T > > > Office: +91.80.66567000 Ext. 3289 | Mobile: +91-9886211088 > > > Email: [email protected] > > > Together: the Collaborative Business Experience > > > > -----Original Message----- > > > From: Action Request System discussion list(ARSList) [mailto: > > [email protected]] On Behalf Of Meenakshinathan > > > Sent: Monday, March 30, 2009 7:28 PM > > > To: [email protected] > > > Subject: fatal: libCstd.so.1: version `SUNW_1.2' not found - 7.5 > > Installation Error > > > > Hi All, > > > > I am trying to install remedy 7.5 inmy Sun Solaris 9 with oracle 10g > > > database. > > > > As per the worksheet, i was almost end of the installation. When the > > > installer try to start the AR system server services, it was failed. > > > Then it throws the error message AR system server install failed. When > > > i view the arStart.log file, it is giving the following error. > > > > **************************************************** > > > Action Request System initializing. > > > > Starting AR System Server > > > (ARNOTE 0) > > > Starting AR Monitor version 7.5.00 Build 200812291922. > > > (ARNOTE 0) > > > AR Monitor started. > > > (ARNOTE 0) > > > ARMonitor child process (pid:6287) started. > > > ./arserverd > > > ld.so.1: ./arserverd: fatal: libCstd.so.1: version `SUNW_1.2' not > > > found (required by file ./arserverd) > > > (ARNOTE 0) > > > Unable to receive indication that server is up. > > > ****************************************************************. > > > My Unix Admin asked me the exact patch level required for the > > > installer, but i am not able to find it in the Comp Matrix, since they > > > have mentioned only Solairs 9. > > > > Can you please help me how to fix this issue and what causes this > > > error? Also let me know if any one want to view my installation log > > > files. > > > > Thanks, > > > Meenakshinathan > > > _______________________________________________________________________________ > > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > > > > This message contains information that may be privileged or confidential > > and is the property of the Capgemini Group. It is > > > intended only for the person to whom it is addressed. If you are not the > > intended recipient, you are not authorized to > > > read, print, retain, copy, disseminate, distribute, or use this message > > or any part thereof. If you receive this message > > > in error, please notify the sender immediately and delete all copies of > > this message. > > > _______________________________________________________________________________ > > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"- Hide > > quoted text - > > > > - Show quoted text - > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > > -- > Patrick Zandi > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"- Hide quoted > text - > > - Show quoted text - _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
