Has anyone seen something like this (ITSM 7.0):
We've had a couple of instances recently where there were a sequence of ad-hoc 
tasks on a change.  We'll get a user saying that they can't access a given task 
and what it is is that all the previous tasks are closed, but the rest are all 
in staged status.  Nothing we can do seems to cause these to activate.  We have 
theorized that someone is changing the sequence after the first one has been 
activated, but we're not sure.

Thanks,

Anne Ramey

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