Has anyone seen something like this (ITSM 7.0): We've had a couple of instances recently where there were a sequence of ad-hoc tasks on a change. We'll get a user saying that they can't access a given task and what it is is that all the previous tasks are closed, but the rest are all in staged status. Nothing we can do seems to cause these to activate. We have theorized that someone is changing the sequence after the first one has been activated, but we're not sure.
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