Hi All
Here is a link to a small free application download to demonstrate a data-driven approach to field data auditing which I hope will be of use to some of you. The sample application demonstrates how changes to field data can be recorded. Rather than creating separate filters for each field to be audited, the application uses a data-driven approach where fields can be added to or removed from the list being audited without requiring any workflow changes. The audit of data changes can either be stored in an Audit Trail (diary) field on the data record, or stored as separate change records in a Change Log form. Only changed fields are audited for each transaction, and the audit log produced includes the user who made the change, time of the change, as well as the original and changed field values. All audited changes in a single transaction are included in a single log entry, rather than a separate entry for each field being changed. The documentation provided with the sample application explains how to add this field data auditing functionality to any existing Remedy data form. http://www.westoverconsulting.co.uk/utilitiesAudit.html or http://www.buoyantsolutions.net <http://www.buoyantsolutions.net/> under the Downloads.ARS 7.x section Regards David Sanders Remedy Solution Architect Enterprise Service Suite @ Work ========================== tel +44 1494 468980 mobile +44 7710 377761 email <mailto:[email protected]> [email protected] web <http://www.westoverconsulting.co.uk/> http://www.westoverconsulting.co.uk _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

