I think that would be useful if the old domain name was going to be still in
existence, that way the server would know itself by both names and eliminate
issue with the server not knowing itself....but due to the fact that the
original domain name is going away, there is no need for the server to know
itself as that name. 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Thad K Esser
Sent: Friday, April 17, 2009 10:27 AM
To: [email protected]
Subject: Re: OT-Domain Name Change

Maybe using "IP-Name" would help accommodate the new domain without having
to change your server name?

>From the configuring guide:
---------
IP-Name

A parameter used to specify that a server has multiple names. The parameter
can appear in the ar.conf (ar.cfg) file more than one time.
When checking workflow and connections against itself, the server will
compare its server name, host name, IP aliases, and any names given by the
IP-Name parameter to the name passed to it. If the name matches any of
those, the server will conclude that the workflow or connection is for
itself.

The IP-Name parameter can be used for servers with variable length domains
or for servers on machines with multiple internet addresses. For example, to
allow connection to a machine named tix as tix, tix.company.com, or
tix.eng.company.com, an administrator would have three IP-Name entries, one
for each of the connection names.
To allow connection to a machine with multiple internet addresses like
tix.company.com, tix.biggercompany.com, and tix.evenbigger.com, an
administrator would create an IP-Name entry for each of those names.
---------

Thad Esser
Remedy Developer
"Argue for your limitations, and sure enough, they're yours."-- Richard Bach


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  |04/17/2009 07:57 AM
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  |Re: OT-Domain Name Change
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**
While we have several 3rd party integrations most all use either a short
name or IP address. Thanks for the information.

Regards,

Roger A. Nall
Manager, OSSNMS Remedy
T-Mobile, USA
Desk:972-464-3712 NEW
Cell: 973-652-6723
FAX:
sf49fanv AIM IM
RogerNall Yahoo IM

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of LJ Longwing
Sent: Friday, April 17, 2009 9:45 AM
To: [email protected]
Subject: Re: OT-Domain Name Change

I wouldn't expect much of an impact then.  I believe your main impact will
be client connections.  This includes any web service integrations you may
have.  Any thing connecting to your servers either native or web will need
to know the new fqdn, unless all of your connections use the short name, in
that case you wouldn't need to do anything other than update the DNS...do
you have many 3rd party integrations?


From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Nall, Roger
Sent: Friday, April 17, 2009 8:37 AM
To: [email protected]
Subject: Re: OT-Domain Name Change
**
All of our applications are custom and we do not uses $SERVER$ anywhere.

Roger A. Nall
Manager, OSSNMS Remedy
T-Mobile, USA
Desk:972-464-3712 NEW
Cell: 973-652-6723
FAX:
sf49fanv AIM IM
RogerNall Yahoo IM

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of LJ Longwing
Sent: Friday, April 17, 2009 9:31 AM
To: [email protected]
Subject: Re: OT-Domain Name Change

What applications are we dealing with?  If it's ITSM I'll let someone else
answer...but in our environment it would be a big change because we use
$SERVER$ in both filters and server side perl scripts ALLOT...so we would
need to update all of that to accommodate the new domain....but you would
need to know your system and its workflow to know if that sort of change
would affect your custom system, if you are custom.


From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Nall, Roger
Sent: Friday, April 17, 2009 8:26 AM
To: [email protected]
Subject: Re: OT-Domain Name Change
**
DNS domain.

Roger A. Nall
Manager, OSSNMS Remedy
T-Mobile, USA
Desk:972-464-3712 NEW
Cell: 973-652-6723
FAX:
sf49fanv AIM IM
RogerNall Yahoo IM

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of LJ Longwing
Sent: Friday, April 17, 2009 9:20 AM
To: [email protected]
Subject: Re: OT-Domain Name Change

By domain do you mean Windows domain or DNS Domain?


From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Nall, Roger
Sent: Friday, April 17, 2009 8:14 AM
To: [email protected]
Subject: OT-Domain Name Change
**
Good Morning All,

The domain that all of my Remedy application/db servers are part of is being
retired. I am wondering if anyone has gone through this and give me some
idea of how this may affect my applications.

Thanks,

Roger A. Nall
Manager, OSSNMS Remedy
T-Mobile, USA
Desk:972-464-3712 NEW
Cell: 973-652-6723
FAX:
sf49fanv AIM IM
RogerNall Yahoo IM

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