That's my understanding about how it works...any name you want the server to recognize as 'self'...should go in the config under that parameter.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Nall, Roger Sent: Friday, April 17, 2009 12:57 PM To: arslist@ARSLIST.ORG Subject: Re: OT-Domain Name Change Thad, This is a great idea. We have two servers, one active and one passive. We use a virtual name and IP to access our environment. So in each .cfg file I just add the same information for both, correct? Thanks, Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk:972-464-3712 NEW Cell: 973-652-6723 FAX: sf49fanv AIM IM RogerNall Yahoo IM -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Thad K Esser Sent: Friday, April 17, 2009 11:27 AM To: arslist@ARSLIST.ORG Subject: Re: OT-Domain Name Change Maybe using "IP-Name" would help accommodate the new domain without having to change your server name? >From the configuring guide: --------- IP-Name A parameter used to specify that a server has multiple names. The parameter can appear in the ar.conf (ar.cfg) file more than one time. When checking workflow and connections against itself, the server will compare its server name, host name, IP aliases, and any names given by the IP-Name parameter to the name passed to it. If the name matches any of those, the server will conclude that the workflow or connection is for itself. The IP-Name parameter can be used for servers with variable length domains or for servers on machines with multiple internet addresses. For example, to allow connection to a machine named tix as tix, tix.company.com, or tix.eng.company.com, an administrator would have three IP-Name entries, one for each of the connection names. To allow connection to a machine with multiple internet addresses like tix.company.com, tix.biggercompany.com, and tix.evenbigger.com, an administrator would create an IP-Name entry for each of those names. --------- Thad Esser Remedy Developer "Argue for your limitations, and sure enough, they're yours."-- Richard Bach |------------> | From: | |------------> >----------------------------------------------------------------------- ------------------------------------------------------------------------ ---| |"Nall, Roger" <roger.n...@t-mobile.com> | >----------------------------------------------------------------------- ------------------------------------------------------------------------ ---| |------------> | To: | |------------> >----------------------------------------------------------------------- ------------------------------------------------------------------------ ---| |arslist@ARSLIST.ORG | >----------------------------------------------------------------------- ------------------------------------------------------------------------ ---| |------------> | Date: | |------------> >----------------------------------------------------------------------- ------------------------------------------------------------------------ ---| |04/17/2009 07:57 AM | >----------------------------------------------------------------------- ------------------------------------------------------------------------ ---| |------------> | Subject: | |------------> >----------------------------------------------------------------------- ------------------------------------------------------------------------ ---| |Re: OT-Domain Name Change | >----------------------------------------------------------------------- ------------------------------------------------------------------------ ---| |------------> | Sent by: | |------------> >----------------------------------------------------------------------- ------------------------------------------------------------------------ ---| |"Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> | >----------------------------------------------------------------------- ------------------------------------------------------------------------ ---| ** While we have several 3rd party integrations most all use either a short name or IP address. Thanks for the information. Regards, Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk:972-464-3712 NEW Cell: 973-652-6723 FAX: sf49fanv AIM IM RogerNall Yahoo IM From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Friday, April 17, 2009 9:45 AM To: arslist@ARSLIST.ORG Subject: Re: OT-Domain Name Change I wouldn't expect much of an impact then. I believe your main impact will be client connections. This includes any web service integrations you may have. Any thing connecting to your servers either native or web will need to know the new fqdn, unless all of your connections use the short name, in that case you wouldn't need to do anything other than update the DNS...do you have many 3rd party integrations? From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Nall, Roger Sent: Friday, April 17, 2009 8:37 AM To: arslist@ARSLIST.ORG Subject: Re: OT-Domain Name Change ** All of our applications are custom and we do not uses $SERVER$ anywhere. Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk:972-464-3712 NEW Cell: 973-652-6723 FAX: sf49fanv AIM IM RogerNall Yahoo IM From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Friday, April 17, 2009 9:31 AM To: arslist@ARSLIST.ORG Subject: Re: OT-Domain Name Change What applications are we dealing with? If it's ITSM I'll let someone else answer...but in our environment it would be a big change because we use $SERVER$ in both filters and server side perl scripts ALLOT...so we would need to update all of that to accommodate the new domain....but you would need to know your system and its workflow to know if that sort of change would affect your custom system, if you are custom. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Nall, Roger Sent: Friday, April 17, 2009 8:26 AM To: arslist@ARSLIST.ORG Subject: Re: OT-Domain Name Change ** DNS domain. Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk:972-464-3712 NEW Cell: 973-652-6723 FAX: sf49fanv AIM IM RogerNall Yahoo IM From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Friday, April 17, 2009 9:20 AM To: arslist@ARSLIST.ORG Subject: Re: OT-Domain Name Change By domain do you mean Windows domain or DNS Domain? From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Nall, Roger Sent: Friday, April 17, 2009 8:14 AM To: arslist@ARSLIST.ORG Subject: OT-Domain Name Change ** Good Morning All, The domain that all of my Remedy application/db servers are part of is being retired. I am wondering if anyone has gone through this and give me some idea of how this may affect my applications. Thanks, Roger A. 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