Hello all, I'm building a new 7.5 Virtual Machine in my own notebook. After installing everything without problems, I started facing the following error message whenever I try to create a new asset or a new people record:
ARERR [8760] Cannot establish a network connection to the AR System Plug-In server : BMC.FILTERAPI.NORM.ENGINE ARERR [8760] Cannot establish a network connection to the AR System Plug-In server : itsm75 (9555) : RPC: Miscellaneous tli error - System error (Connection refused) I did lots of debug myself, but I just can't get to the bottom of it. arplugin is running, and I don't think there's any ports blocked as this is a local Windows VM with little to no security around it. I also tried to change the port for this plug-in in the ar.cfg file. No luck. The plug-in log file, even when set to "all", doesn't show me anything interesting. I generated a log, in the server, for filter, api, thread and plug-in. It just shows the error and the filter that generates it. The filter generating the error is CMDB:Instance:InvokeCMDBEngine01, which makes the following $PROCESS$ call: $PROCESS$ Application-Invoke-External-Filter bmc.cmdb.cmdbEngine PHASE=1 CLIENTTYPE= $CLIENT-TYPE$ I'm not sure which plug-in is being called by this process, and I can't really verify what happens at this point, since the plug-in doesn't provide any feedback on the log file. Any help is really appreciated. AR Server 7.5 p001 CMDB 7.5 p001 IM/CM/AM/PM 7.5.01 SRM 2.2 SLM 7.1 p001 Thanks, Cleber Souza _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
