telnet will help if it is bound to a tcp, but not a udp. Axton
On Wed, Apr 22, 2009 at 12:38 PM, Danny Kellett < [email protected]> wrote: > ** > > Can you telnet to itsm75 9556 from that box? This will verify its actually > bound to that port number. > > > > If so then check you ar.cfg for Plugin-Port: 9556 or something like that > > > > Regards > > Danny > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Souza, Cleber > *Sent:* 22 April 2009 17:43 > > *To:* [email protected] > *Subject:* Re: ARERR [8760] Cannot establish a network connection to the > AR System Plug-In server : BMC.FILTERAPI.NORM.ENGINE > > > > ** > > Hello Guillaume, > > > > Thanks very much for your response. This workaround did the trick, and it > got rid of the error, although now I’ve been facing another plug-in error, > when trying to load the Related Services function under Quick Links. The > message looks close: > > > > ARERR [8760] Cannot establish a network connection to the AR System Plug-In > server : itsm75 (9556) : RPC: Miscellaneous tli error - System error > (Connection refused) > > > > I can see that I have some serious problems with the plug-in piece here. > I’ve checked all the plug-in paths from the ar.cfg file, and all looks fine. > Also I’m able to load other server that use the Plugin Server, such as > Server Information and Overview Console, so some of it is working. > > > Any ideas will be appreciated. > > > > Thanks a lot, > > > > Cleber Souza > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Guillaume Rheault > *Sent:* April-22-09 11:09 AM > *To:* [email protected] > *Subject:* Re: ARERR [8760] Cannot establish a network connection to the > AR System Plug-In server : BMC.FILTERAPI.NORM.ENGINE > > > > ** > > I ran into this problem too. I have not spent too much time getting to the > root cause of this, but the quick workaround is to disable the inline > normalization feature. > > In your ar.cfg file, change this parameter from: > > CMDB-Inline-Normalization: T > > to: > > CMDB-Inline-Normalization: F > > Then you need to restart your remedy server service. > > I don't know why this new CMDB 7.5 feature is enabled by default, it should > be disabled by default. Seems to me BMC needs to address this in their next > CMDB 7.5 patch or version installer, so that the CMDB-Inline-Normalization > parameter is set to false by default. > > -Guillaume > > -----Original Message----- > From: Action Request System discussion list(ARSList) on behalf of Souza, > Cleber > Sent: Wed 04/22/09 9:15 AM > To: [email protected] > Subject: ARERR [8760] Cannot establish a network connection to the AR > System Plug-In server : BMC.FILTERAPI.NORM.ENGINE > > Hello all, > > I'm building a new 7.5 Virtual Machine in my own notebook. After installing > everything without problems, I started facing the following error message > whenever I try to create a new asset or a new people record: > > > ARERR [8760] Cannot establish a network connection to the AR System Plug-In > server : BMC.FILTERAPI.NORM.ENGINE > ARERR [8760] Cannot establish a network connection to the AR System Plug-In > server : itsm75 (9555) : RPC: Miscellaneous tli error - System error > (Connection refused) > > > I did lots of debug myself, but I just can't get to the bottom of it. > arplugin is running, and I don't think there's any ports blocked as this is > a local Windows VM with little to no security around it. > > I also tried to change the port for this plug-in in the ar.cfg file. No > luck. > > The plug-in log file, even when set to "all", doesn't show me anything > interesting. I generated a log, in the server, for filter, api, thread and > plug-in. It just shows the error and the filter that generates it. > > The filter generating the error is CMDB:Instance:InvokeCMDBEngine01, which > makes the following $PROCESS$ call: > > $PROCESS$ Application-Invoke-External-Filter bmc.cmdb.cmdbEngine PHASE=1 > CLIENTTYPE= $CLIENT-TYPE$ > I'm not sure which plug-in is being called by this process, and I can't > really verify what happens at this point, since the plug-in doesn't provide > any feedback on the log file. > > Any help is really appreciated. > > AR Server 7.5 p001 > CMDB 7.5 p001 > IM/CM/AM/PM 7.5.01 > SRM 2.2 > SLM 7.1 p001 > > Thanks, > > Cleber Souza > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:[email protected]<sponsor%[email protected]>ARSlist: > "Where the Answers Are" > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
