I've seen this, also, if the user doesn't have the reporting server and port specified correctly under Tools->Options->Advanced.
Anne Ramey *********************************** E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Louise Van Hine Sent: Thursday, April 30, 2009 12:19 PM To: arslist@ARSLIST.ORG Subject: Reporting client error ** I have a user trying to use the out of box ITSM reporting console for 7.5 getting the following error: An error occurred while generating the Crystal report: 0x80047e5d - Failed to open the connection. - ODBC data source: AR System ODBC Data Source (ARERR 1904) Any ideas as to where to look? His account seems fine when I access reporting from my own machine. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
