Hi All
We are getting a strange error only on some machines running Windows Vista. The
error is as follows.
ARERR[326]Required field cannot be set to a NULL value-SRM:WorkInfo:Work Info
Type
The issue is that it is occurring only on some machines and does not seem to be
related to the User profile. The users can log in from a Windows XP machine and
submit a ticket fine, but not from Vista machines.
Have deleted all .arf and .arv files from the home directory, checked all
permissions on directories on the machines, all are in order. checked the field
on all the relevant forms, all are fine, the permissions are fine.
If anyone has encountered this error or know what could be causing this, please
help!
Many thanks as usual in advance for any help/hints.
ARS 7.01
ITSM 7.1 Patch 9
Oracle 10.2
Solaris
Shafqat
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