Hey Chris, seems to me you are the best candidate to update the BMC white papers on hardware specs for ITSM installations on Windows.... maybe BMC should contract you, to help them out on performance testing...and creating HW specs :-)
-Guillaume -----Original Message----- From: Action Request System discussion list(ARSList) on behalf of strauss Sent: Thu 05/28/09 2:01 PM To: [email protected] Subject: Re: OT:Server Configuration We have been very happy with the performance of our ARS 7.1.00.002 ITSM 7.0.02/3.007 system in production for the past year: DB: SQL Server 2005 Std x64 on Windows Server 2003 Enterprise x64 on an HP DL385 with two (2) Dual core 2.6 ghz Opterons and 10 gb RAM NOTE: There are issues with efficient memory use for SQL Server 2005 STANDARD x64 that can be avoided by using Enterprise x64; our SQL Server 2008 installs will all be Enterprise ARS and Apps: Windows Server 2003 Enterprise x64 on an HP DL380 G5 with two (2) Quad core 2.33 ghz Xeons and 12 gb RAM Mid-Tier and Kinetic web with separate Tomcat instances: Windows Server 2003 R2 Enterprise x64 on an HP DL380 G5 with two (2) Quad core 1.87 ghz Xeons and 12 gb RAM As we get ready to upgrade to 7.5, we expect to change only the DB server, which we are already testing: 7.5 DB: SQL Server 2008 Enterprise x64 on Windows Server 2008 Enterprise x64 on a Dell R710 with two (2) Quad core 2.27 ghz Nehalems and 12 gb RAM They _made_ me buy a Dell (I have two racks of HPs and am loathe to change brands) so I _made_ them get me a new one with Nehalem processors. These should help SQL Server quite a bit, but would most likely be wasted on any of the still 32-bit BMC Remedy products. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Nall, Roger Sent: Thursday, May 28, 2009 9:32 AM To: [email protected] Subject: OT:Server Configuration ** Okay, I am not trying to start a debate. I am only looking for some information. We need to replace my production environment. We are currently in a Windows environment on XP. We have 7k+ users but concurrent connections are 750 max. We are going to stay in windows and go to a Server Group. I am just looking for recommendations for processor speed, memory, number of processors, etc. Any help would be appreciated. Thanks, Roger A. Nall Manager Service Assurance/National Applications T-Mobile, USA Desk:972-464-3712 NEW Cell: 973-652-6723 FAX: sf49fanv AIM IM RogerNall Yahoo IM _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
