Extending your server footprint in other directions (if you require web reporting), you might need one lower powered server to host a mid-tier and Crystal Reports or BOXI Server. I like to put the reporting mid-tier entirely on Tomcat, and run Crystal on IIS with .NET rather than java, and put a SQL Server Std instance locally to host the Crystal Reports db (otherwise Crystal Reports Server or BOXI will install its own unmanaged db, which can be a security problem). All of your mid-tier servers can then refer to one Crystal server for report display via its local mid-tier address.
Another less powerful support server is shared by Remedy Knowledge Management (which has a number of requirements like SearchServer, SQL Server, and yet another Tomcat instance) and the Atrium Integration Engine. RKM does not fit well on a mid-tier server, and AIE shouldn't be on the AR Server, especially if the AR Server is going to have to run the Reconciliation engine (and eventually Normalization, too). Spreading things out also isolates each application from the effects of patching or upgrading a different component that shares the same resources (especially java). Both of these servers are old HP DL 380s with two (2) 3.06 ghz Xeons and only 3gb of RAM running 32-bit Windows Server 2003 Enterprise. It will be interesting to see if this hardware remains satisfactory underneath all of the 7.5 components. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Guillaume Rheault Sent: Thursday, May 28, 2009 1:26 PM To: [email protected] Subject: Re: Server Configuration ** It's difficult to give recommendations for custom apps, so I guess you should go with recommendations provided for the ITSM 7 apps. Chris Strauss sent his configuration to the list, so you may as well use that.... If you plan to sue the mid-tier, plan to have separate servers (at least two, potentially three servers) each housing a mid-tier, and a load balancer between the mid-tiers and the app servers and also between the users and the mid-tiers. -Guillaume -----Original Message----- From: Action Request System discussion list(ARSList) on behalf of Nall, Roger Sent: Thu 05/28/09 2:16 PM To: [email protected] Subject: Re: Server Configuration Guillaume, We are only replacing application servers at this time. We are also going to start using Mid-Tier. The current configuration is not worth even mentioning as it was just equipment we had laying around. There is one active server with a Hot Backup. There are five custom applications on this server and nothing out of the box. We have a separate reporting and database servers. Thanks for your input. Oh, by the way money is an object in this case. Roger A. Nall Manager Service Assurance/National Applications T-Mobile, USA Desk:972-464-3712 NEW Cell: 973-652-6723 FAX: sf49fanv AIM IM RogerNall Yahoo IM From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Guillaume Rheault Sent: Thursday, May 28, 2009 12:25 PM To: [email protected] Subject: Re: Server Configuration ** Hey Roger, Would you mind sending to the list your current servers' configuration (processor speed, memory, etc). Is your database server separate from the apps server? Are you using the mid-tier? Do you have ITSM or custom apps or both? Are you using the CMDB, and if so are your running reconciliation jobs? Do you have a separate reporting server? -Guillaume -----Original Message----- From: Action Request System discussion list(ARSList) on behalf of Nall, Roger Sent: Thu 05/28/09 10:32 AM To: [email protected] Subject: OT:Server Configuration Okay, I am not trying to start a debate. I am only looking for some information. We need to replace my production environment. We are currently in a Windows environment on XP. We have 7k+ users but concurrent connections are 750 max. We are going to stay in windows and go to a Server Group. I am just looking for recommendations for processor speed, memory, number of processors, etc. Any help would be appreciated. Thanks, Roger A. Nall Manager Service Assurance/National Applications T-Mobile, USA Desk:972-464-3712 NEW Cell: 973-652-6723 FAX: sf49fanv AIM IM RogerNall Yahoo IM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
