I suggest you show up at WWRUG09 as well. It would be a pleasure to meet all you folks as I plan to be there the entire week:)
I've found that it is not impossible, but very possible indeed, to maintain the entry ids through environments for select forms. It only requires the following ingredients: - People that are willing to develop and document migration processes - A team of developers that can read and follow guidelines - A formalized development process where changes are moved through a pipeline of environments Axton Grams On Fri, Jun 26, 2009 at 8:35 AM, Daniel Bloom<[email protected]> wrote: > Ben, > When you are doing an ad for your product, > Please prefix with AD: or ADV: in the subject line. > > I suggest you just show up at WWRUG09 in November and get a booth. > Then you can show people live what it does and sell it there. > > .... Daniel > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Ben Chernys > Sent: June 26, 2009 8:05 AM > To: [email protected] > Subject: Re: How to export data (PROCESSES) from BMC Remedy User tool > > No worries Rick. Indeed that was the point that Axton was trying to make. > I know the point well as I've done had to do many of these tasks myself. > > The only problem with your approach you suggest is that the original problem > of incorrect references in the data is not addressed. To extend your idea > to handle that would require importing into staging forms and all the > necessary filters to push to the real forms, or, of-course, using the API. > > IF and only if you maintain request ids, then this step could be avoided. > Otherwise, you'll be faced with either the API or the above development > project. I have found maintaining Ids across systems to be virtually > impossible once systems go live. > > To whit, see the Data Management Tool to load foundation data. This is a > huge tool with an inordinate number of forms and filters and took a > horrendous amount of time to develop and comes with its own set of patches > and fixes. All this just to load data into an application? > > Yes, the API would solve the problem nicely. But that carries the > requirement to have a programmer - most ARS administrators are not > programmers - and costs and time associated with maintaining source code. > > With Meta-Update, any ARS administrator/developer/consultant can develop API > level scripts in very short order. Many scripts are already developed. It > is this development time that Meta-Update saves. > > In addition, Meta-Update is replete with value transformation functions in > its assignments, including a LookUp facility, a regex pattern extracts, SQL, > ARS queries and the like. It can read CSV files that Excel or the BMC > Import tool cannot. It can export CSV files and other files. > > All these result in a company gaining incredible control over ITSM > foundation and other data with minimal development. Why don't you take a > look yourself? > > Cheers > Ben > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
