Yes, I have read both security white papers, great for general
information, but no examples of what I am looking for. Doug

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Guillaume Rheault
Sent: Friday, June 26, 2009 12:40 PM
To: [email protected]
Subject: Re: Exposing Remedy (Mid-Tier) on the Internet

 

** 

You may already be aware of this, there are two white papers on ARS
security. Have you gone through these two docs?

-Guillaume

-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of
Tanner, Doug
Sent: Fri 06/26/09 9:44 AM
To: [email protected]
Subject: Exposing Remedy (Mid-Tier) on the Internet

 

I am getting ready to meet with the Security and Network teams, as we
want to configure Remedy Mid-Tier to be on the internet. I am interested
in some past experiences, proper configuration, gotcha's that will
satisfy Security, Network and Remedy administration.



            Background/Configuration

1.      Remedy Mid-Tier 7.1 Patch 7

2.      IIS (6)

3.      New Atlanta Servlet 5.0 (Patch 6)

4.      Have registered address https://

5.      Have appropriate certificates



Would someone like to share?



Thanks in advance, Doug



Doug Tanner

Compass Group, The Americas

Manager, Enterprise Workflow

Remedy Skilled Professional (RSP)

Office  (704) 328-3178

Cell       (980) 230-8563

[email protected] <mailto:[email protected]>





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