Thanks Jarl, hope life is treating you well, long time no see :) -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Jarl Grøneng Sent: Friday, June 26, 2009 2:38 PM To: [email protected] Subject: Re: Exposing Remedy (Mid-Tier) on the Internet
These step will help you with the security guys... (better to be prepared) - mid-tier in DMZ - set up ar system to run on a dedicated port - run ar system as non root - no access for unrestricted users - run apache web server - run tomcat application server -- Jarl 2009/6/26 Tanner, Doug <[email protected]>: > ** > > I am getting ready to meet with the Security and Network teams, as we want > to configure Remedy Mid-Tier to be on the internet. I am interested in some > past experiences, proper configuration, gotcha's that will satisfy Security, > Network and Remedy administration. > > > > Background/Configuration > > 1. Remedy Mid-Tier 7.1 Patch 7 > > 2. IIS (6) > > 3. New Atlanta Servlet 5.0 (Patch 6) > > 4. Have registered address https:// > > 5. Have appropriate certificates > > > > Would someone like to share? > > > > Thanks in advance, Doug > > > > Doug Tanner > > Compass Group, The Americas > > Manager, Enterprise Workflow > > Remedy Skilled Professional (RSP) > > Office (704) 328-3178 > > Cell (980) 230-8563 > > [email protected] > > > > DISCLAIMER Important! This message is intended for the above named person(s) > only and is CONFIDENTIAL AND PROPRIETARY. If you are not the intended > recipient of this e-mail and have received it in error, please immediately > notify the sender by return email and then delete it from your mailbox. This > message may be protected by the attorney-client privilege and/or work > product doctrine. Accessing, copying, disseminating or re-using any of the > information contained in this e-mail by anyone other than the intended > recipient is strictly prohibited. Finally, you should check this email and > any attachments for the presence of viruses, as the sender accepts no > liability for any damage caused by any virus transmitted by this email. > Thank you. > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" DISCLAIMER Important! This message is intended for the above named person(s) only and is CONFIDENTIAL AND PROPRIETARY. If you are not the intended recipient of this e-mail and have received it in error, please immediately notify the sender by return email and then delete it from your mailbox. This message may be protected by the attorney-client privilege and/or work product doctrine. Accessing, copying, disseminating or re-using any of the information contained in this e-mail by anyone other than the intended recipient is strictly prohibited. Finally, you should check this email and any attachments for the presence of viruses, as the sender accepts no liability for any damage caused by any virus transmitted by this email. Thank you. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
