Hi I require some assistance please.
In windows event viewer and also the arerror.log file I have the following errors. 390620 : Failure during an attempt to perform an application command (ARERR 4554) : Application-Delete-Entry "SYS:Action" 000000000450808 I created the following filter and this is the filter causing the error above. Form = HPD:Help Desk Run On = Modify Run If = ($USER$ != "appadmin" ) AND ($USER$ != "AR_ESCALATOR" ) AND (( 'DB.Status' = "Resolved") OR ( 'DB.Status_Reason' = "Assigned to WinOrbit")) ONE If Action = Message Text = Normal text Type = error How do I create an error message FILTER on the help desk form, but stil allow the out of the box workflow to run? Does anyone know what the SYS:Action form is being used for? Or the document I should look at to explain. I would appreciate any advice. Thank You Enslin Connect with South Africas leading Internet Service Provider and discover the magic of the Internet and all its possibilities. Call 08600 32000 or click here(http://www.mweb.co.za/productsservices/) for more. MWEB :-) CONNECT AND YOU CAN. This electronic communication and the attached file(s) are subject to a disclaimer which can be accessed on the following link: Disclaimer - or copy the following URL into your browser - http://www.mweb.co.za/disclaimer. If you are unable to view the disclaimer, please contact [email protected] for a copy. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

